Shipping policies

Delivery service

We offer home delivery via DPD and GLS couriers.  

The price for home delivery is €5.90. If you choose cash on delivery, the delivery company will charge an additional cost of €2, which must be paid upon receipt of the package (we recommend that you choose one of the online payment methods available without additional costs).

Please ensure your address, telephone number and email are correct, as we are not responsible for the accuracy of delivery details.  You will receive separate notifications from the delivery company via email and/or SMS with delivery information. 

If we need to resend your package, we will charge you an additional processing fee and the cost of delivering the new package.

For delivery information, please contact the delivery company directly with the tracking number provided by SWISS+POWER in the shipping email!

Payments

Since our system automatically releases possible payment methods for each order, it may happen that the desired payment method is not available. In this case, we ask you to select an alternative payment method.

Cash on delivery

It is possible to pay in cash or with various cards when the package is delivered to the courier. Remember that in this case, the courier charges an additional €2.

Payment by credit card

With us you can pay comfortably and securely with your credit card. We accept MasterCard, Visa, American Express, Discover, and Diners credit cards.   

You can pay directly on our website without additional costs.

Security when paying by credit card

Credit card data is transmitted in encrypted form using the SSL method. When completing your order, 3DS authentication (Verified by VISA, MasterCard, American Express, Diners Club International) is used. Authentication ensures particularly secure processing of credit card transactions.

Payment via PayPal

If you choose to pay via PayPal, you will be directed directly to PayPal at the end of the order process.

If you are already a PayPal customer, you can log in with your user data and make the payment.